SOLUTIONS

Every parking services call, answered.

From lot availability, to citation questions to valet service inquiries, Anserly answers your lines, captures the call detail, and sends your team the details the moment the call ends.

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PARKING MANAGEMENT

Monthly parking and lot

availability calls handled.

Calls about monthly parking and lot questions adjust to what the caller needs. Pre-programmed website directions are included for routine calls. For other needs, Anserly captures the caller’s name, callback number and detail, then sends your team a transcript.

Monthly parking questions

Fields routine customer inquiries related to monthly parking.

Lot information questions

Customers are directed to the right place where information about parking can be found online.

Permit and availability questions

Parking permits and availability questions capture all needed customer information for call back from management.

Caller details captured

Name, callback number and details of the call are captured, then sent to your team with a transcript.

Citations

Citation payment and

dispute calls, handled.

Calls about citation payments and disputes adjust to what the caller needs. Pre-programmed website directions are included for routine calls. Booted-vehicle calls are marked as urgent and the proper team members are notified.

Citation payment questions

Callers are directed to your website to pay online. Anserly never takes payment by phone.

Citation dispute questions

Callers are directed to your website to submit a dispute online. Anserly does not judge the outcome.

Booted or immobilized vehicles

These calls can be marked urgent, so your team sees them first.

Other citation calls

Name, callback number and details of the call are captured, and every call is logged in your dashboard.

WHAT YOU RECEIVE

Notification sent post call, every call in your dashboard.

Each call becomes an email with who called, what they need, their callback number, and the transcript. Urgent calls are marked URGENT and Anserly can notify multiple team members of the need for immediate attention. Every call is also logged in your dashboard, which works as a simple CRM.

CLEAR LIMITS

What Anserly does, and doesn’t do.

Anserly captures the details and passes them to your team. Your team makes the decisions.

WHAT ANSERLY DOES

Answers your calls when you can’t

Captures the caller’s name, number and what they need

Flags urgent calls

Sends a summary and transcript to your inbox and dashboard

WHAT IT DOESN’T DO

Quote fees or rates

Take payments

Say whether a citation is valid

Promise outcomes or arrival times

HEAR IT IN ACTION

Hear how Anserly would answer your calls.

Hear how Anserly answers.

Call the number below and tell Anserly a little about your business. It answers the way it would answer your customers, so you can hear exactly what a caller would hear.

(918) 201-9500

FAQ

Got questions? We’ve got answers.

CONTACT

Ready to take the next step? Let’s talk.

AI PHONE ANSWERING FOR SMALL BUSINESS